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​​​​​​FAQs

Q: What is the Richmond Transit Network Plan?
A: The Richmond Transit Network Plan was a planning study that began in January 2016 to analyze the current GRTC Transit System bus network in the city and reconsider the design of the bus routes in the context of a changing city and the new Pulse BRT.

The plan considered how to connect local routes to BRT to ensure Richmond has a fully-integrated transit network that unites the city. The City sought stakeholder and public input through public and community meetings and surveys in the spring, summer and fall of 2016. This input helped the study team understand how the community wants to balance key trade-offs in transit design and how the City should best meet the needs and preferences of the community to develop a blueprint for the City's transit system.

The Richmond Transit Network Plan was completed on March 8, 2017. GRTC Transit System and the City are working together to implement the recommendations of the plan. Please see the GRTC website for the most up to date information on implementation.

Q: What is the Draft Recommended Network?

A: The Draft Recommended Network was the first major set of recommendations from the planning process. The Recommended Network outlined a whole new design for the city's bus network that shifted the balance of service toward more high-frequency routes in busy and dense places and less low frequency service in less busy, lower-density places. The new network was designed to cost the same as today's bus network on an annual operating basis. See our New Network Page to learn more about the Recommended Network.

Q: Does this mean my bus route might change?
A: Perhaps.  There are many changes in where routes go and how they connect across the city. Most areas that have a GRTC route today still have service in the New GRTC Network, but the frequency of service, the span of service and the exact routing of that service may be different. 

The Richmond Transit Network Plan was completed on March 8, 2017. GRTC Transit System and the City are working together to implement the recommendations of the plan. Please check the most recent (as of Aug 2, 2017) D​aytime City​​​ and Nighttime City maps (as well as ​Daytime Downtown​ and Nightime Downtown zoom maps). Check the GRTC website for the most up to date information on implementation.

​Q: When is the next public meeting?
The Richmond Transit Network Plan was completed on March 8, 2017. GRTC Transit System and the City are working together to implement the recommendations of the plan. Please see the GRTC website for the most up to date information on implementation.

Q: How does the Recommended Network affect me and my neighborhood?

A: You can see how much of the city you could access with the existing system and with the Recommended Network using our interactive online map. There have been a few route changes since the Recommended Network was released. For these changes, see the most recent (as of Aug 2, 2017) D​aytime City​​​ and Nighttime City maps (as well as ​Daytime Downtown​ and Nightime Downtown zoom maps) and check the GRTC website for the most up to date information on implementation.

Q: Why are you running service on my street instead of another street?

A: The study team carefully considered where to run bus routes based our key design principles: directness, through routing, consistent route spacing and clockface headways. For more information on these principles, please see our Choices Report (Print Quality).

We also carefully considered the location of major activity centers, high density corridors, low income and minority populations, existing bus routes, existing high ridership areas, Pulse BRT stations and many other factors in deciding how to design the Recommended Network. Many technical staff participated in developing the Recommended Network including City planning and transportation staff; planning, scheduling and operations staff from GRTC; and transit planning and network design experts from our consulting team of Jarrett Walker + Associates and Michael Baker International.

If you have a specific question about a specific street, please contact our study team using the Contact Us page.

Q: What is the stakeholder committee and who has been a part of the committee?

A: The stakeholder committee included members from many community organizations across the city, including the RRHA Board, Southern Environmental Law Center, Partnership for Smarter Growth, RVA Rapid Transit, Coalition for Smarter Transit, League of Women Voters, Sierra Club, NAACP Richmond Branch, Greater Richmond Chamber of Commerce, Downtown Neighborhood Association, Shockoe Slip Merchants Association, West Grace Street Association and many others. The stakeholder committee met in April 2016​ to discuss values and priorities which helped shape the creation of network concepts.

Q: Will the Draft Plan add more bus service?

A: The Richmond Transit Network plan was designed to be cost-neutral and work within the existing budget to re-allocate bus service in line with the policy direction developed at the end of Phase 2. With a larger budget the system could expand to serve more areas or increase frequency. The Report on the Draft Recommended Network (Print Quality PDF, Smaller File Size PDF) includes recommendations for where to invest additional funding in both ridership-focused service and coverage-focused service.

Q: What else is happening with transit in Richmond?

A: Henrico County is taking a look at their bus network and hosting several public meetings this fall to gather feedback. The Richmond Regional Vision Plan, which takes a wider look at transit in the Greater Richmond region, has just published their final plan. Additionally, DC2RVA and Richmond to Raleigh are looking at state-level rail connections.

Q: How can I learn more about this plan and give feedback?

A: The official comment period on the draft recommended network is now closed and the Richmond Transit Network Plan was completed on March 8, 2017. GRTC Transit System and the City are working together to implement the recommendations of the plan. The GRTC website is now the best source for up to date information on implementation. You can also look at the most recent (as of Aug 2, 2017) D​aytime City​​​ and Nighttime City maps (as well as ​Daytime Downtown​ and Nightime Downtown zoom maps) to see how GRTC service will change.

You ask questions and interact with us and the community on our Facebook page. You can direct further questions to Carrie.Rosepace@ridegrtc.com with GRTC or Amy.Inman@RichmondGov.com with the City of Richmond. Sign up for GRTC's email blast updates on the new network by emailing Carrie.Rosepace@ridegrtc.com

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